Privacy Policy


🛡️ Zásady ochrany osobních údajů

Effective Date / Last Updated: 12.11.2025

This Privacy Policy explains how VIDINA s.r.o. collects, processes, and protects personal data when you visit our website host-office.com or use our services, including virtual business address, mail handling, virtual assistant support, business start bundles, and related business services.

We process your data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Czech legislation.

1. Data Controller Identification

The Data Controller responsible for the processing of your personal data is:

Legal Name:VIDINA s.r.o.
IČO (Company ID):28174470
Registered Address:Michelská 966/74, Michle, 141 00 Praha 4, Czech Republic
Registration Details:Registered in the Commercial Register maintained by the Municipal Court in Prague, File number: C 130625, Date of registration: 14 November 2007
Email:info@host-office.com

2. Personal Data We Process and Purposes of Processing

Categories of Personal Data We Process

We collect and process the following categories of personal data:

  • Identification data: Name, business name, address, date of birth (if legally required for corporate registration).
  • Contact details: Email address, phone number.
  • Payment & invoicing data: Billing details, bank account information.
  • Service-related data: Data related to registered business address, mail forwarding instructions, virtual assistant task information, and details required for business start bundles.
  • Technical data: Shortened (anonymized) IP address, cookies, device identifiers, website usage data.

Purposes and Legal Bases

We process personal data for the following purposes and legal bases:

Purpose of ProcessingLegal Basis (GDPR)Retention Periods
Contract Performance: Concluding and performing contracts for all services (virtual address, mail handling, etc.).Art. 6(1)(b) – performance of a contract.Duration of the contract + statutory retention periods.
Legal Obligation: Fulfilling obligations in accounting, taxation, corporate and business law in the Czech Republic.Art. 6(1)(c) – compliance with legal obligations.Typically 10 years after the contract termination.
Inquiry/Pre-contract: Responding to your inquiry and conducting pre-contractual communication.Art. 6(1)(b) – steps prior to entering into a contract.Up to 6 months after the last communication.
Website Security & Analytics: Ensuring website functionality, security, and analysis of traffic.Art. 6(1)(a) – Consent (for analytics/tracking cookies).According to the Cookiebot Declaration.
Legitimate Interest: Defending legal claims and sending commercial communications to existing clients regarding similar services.Art. 6(1)(f) – Legitimate Interest.For the duration necessary to defend claims.

3. Data Recipients and Processors

We share personal data only with trusted service providers who ensure adequate protection.

  • Web Hosting & Email: Hostinger International Ltd. (EU datacenters; Hostinger Webmail).
  • Other Recipients (where legally required): Accounting service providers, postal and delivery services, and public authorities (only when required by law).

We do not sell or transfer personal data to third parties for marketing purposes.

4. International Transfers

Your data is primarily stored on servers located within the European Union (EU).

However, data may be transferred to third countries (e.g., the United States) through the use of essential services such as Google Analytics and communication tools (e.g., WhatsApp, if used for client communication).

We ensure such transfers are adequately safeguarded by relying on Standard Contractual Clauses (SCCs) adopted by the European Commission, which provide contractual protection for data subjects.

5. Security Measures

We apply appropriate technical and organisational measures to protect your personal data, including: encrypted data transmission (HTTPS), secure server infrastructure, access control and authentication, and restricted access to personal data.

6. Your Rights under GDPR

You have the right to:

  1. Access your personal data (Art. 15).
  2. Rectify inaccurate or incomplete data (Art. 16).
  3. Request erasure where legally applicable (Art. 17).
  4. Restrict processing (Art. 18).
  5. Data portability (Art. 20).
  6. Object to processing based on legitimate interest (Art. 21).
  7. Withdraw consent at any time (for cookies/analytics).

To exercise your rights, contact us at info@host-office.com. We do not use automated decision-making or profiling.

7. Cookies

Our website uses cookies to provide essential site functionality, enable analytics, and enhance security.

Consent for non-essential cookies is obtained through the Cookiebot Consent Management Platform (CMP) prior to any non-essential cookies being loaded onto the user’s device. Users may review, modify, or withdraw consent at any time via the Cookiebot interface.

Cookie Declaration:

8. Right to Lodge a Complaint

If you believe that your data protection rights have been violated, you may lodge a complaint with the Czech supervisory authority:

Úřad pro ochranu osobních údajů (Office for Personal Data Protection)

Website: www.uoou.cz

Address: Pplk. Sochora 27, 170 00 Praha 7, Česká republika (Czech Republic)

Email: posta@uoou.gov.cz